TeraEdge Group LLC ("TeraEdge Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, or communicate with us by phone, email, or text message (together, the "Services").
1. Information we collect
Information you provide
- Contact information — such as your name, email address, mobile phone number, and company.
- Inquiry details — such as your consulting needs and any message you send us.
- Engagement information — information you share with us while we provide services to you.
- Consent records — whether you agreed to receive text messages, and the date, time, and page where consent was given.
Information collected automatically
- Device and usage information such as IP address, browser type, pages viewed, referring URLs, and the date and time of your visit.
2. How we use information
- To respond to your inquiry and schedule consultations.
- To prepare proposals and provide advisory, research, and educational services.
- To send text messages you have consented to receive (see Section 3).
- To send service-related communications, such as project updates and appointment reminders.
- To operate, maintain, and improve our website and Services.
- To comply with legal obligations and protect against fraud or misuse.
3. SMS / text messaging
If you provide your mobile number and check the text message consent box on our website, you agree to receive informational and transactional text messages from TeraEdge Group LLC related to your inquiry and project, such as responses to your questions, scheduling, appointment reminders, and project updates. Consent to receive text messages is not a condition of any service agreement.
- Message frequency varies based on project needs.
- Message and data rates may apply.
- Reply STOP to any message to unsubscribe. Reply HELP for assistance, or contact us at (307) 243-4900 or [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and messaging platform providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For full program details, see the SMS Terms in our Terms of Service.
4. How we share information
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service providers that perform services on our behalf, such as website hosting, CRM, scheduling, email delivery, and phone and messaging platforms. They may use the information only to provide those services to us. This does not include sharing text messaging opt-in data or consent for marketing purposes.
- Legal compliance — when required by law, subpoena, or court order, or to protect the rights, property, or safety of TeraEdge Group, our clients, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy. Text messaging opt-in data and consent will not be transferred for third-party marketing purposes.
- With your consent — when you direct us to share information with a third party.
5. Cookies & analytics
Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can set your browser to refuse cookies; some features may not function properly as a result.
6. Data retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to maintain records of consent and opt-out requests, and to meet legal, accounting, or reporting requirements.
7. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
8. Your choices & rights
- Text messages: Reply STOP at any time to opt out. You will receive one final message confirming your opt-out.
- Phone calls and email: Ask us at any time to stop contacting you, or use the unsubscribe link in any email.
- Access, correction, and deletion: You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under applicable state privacy laws. We will respond to verifiable requests as required by law and will not discriminate against you for exercising your rights.
9. Children's privacy
Our Services are intended for adults 18 years of age or older. We do not knowingly collect personal information from children under 13.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised.
11. Contact us
TeraEdge Group LLC
30 N Gould St
Sheridan, WY 82801
Phone: (307) 243-4900
Email: [email protected]